Q: What carriers do you use?

A: We use Australia Post or Sendle to send orders.

Q: How long is the handling time between when an order is placed and when it will ship?

A: Times will vary depending if custom treats like our cookies have been ordered, please allow 5 to 10 days for your order to be made then shipped. If items ordered are non custom products we aim to get your order packed and shipped within 3 business days.

Q: Do orders need to be placed before a specific time?

A: All cake orders for pick up or local delivery need at least 5 days notice unless you have contacted us first.

If ordering for a gift to be shipped please always allow time for shipping on top of process times.

Q; Is there anywhere you don't deliver, like P.O boxes, specific states or countries?

A: we don't deliver outside of Australia

We don't deliver to Po Boxes unless we can ship it via Australia post.